Effective Date: 31st August, 2025
At Mindseeds Logistics, we value your privacy. This policy explains how we collect, use, and protect your personal information when you use our logistics services.
1. Information We Collect
- Personal Information: Name, phone number, email, address, and payment details.
- Shipment Details: Sender and recipient information, package contents (where applicable).
- Usage Data: IP addresses, browser details, and cookies when you use our website.
2. How We Use Information
- To process shipments, deliveries, and logistics requests.
- To provide tracking updates and customer support.
- To comply with legal obligations, including customs and regulatory requirements.
- For service improvements and communication.
3. Sharing of Information
- We may share data with trusted third parties such as delivery partners, payment processors, and government agencies (for customs and compliance).
- We do not sell or rent customer data.
4. Data Security
- We use industry-standard measures to protect data.
- While we take reasonable precautions, no method of data transfer over the internet is 100% secure.
5. Your Rights
- You may request access, correction, or deletion of your personal data.
- You can opt out of marketing communications at any time.
6. Updates
This Privacy Policy may be updated, and changes will be posted on our website.